When was the last time you showed kindness to an unknown individual?Even if you believe that this is a pointless question and that you shouldn’t bother trying to help someone you don’t even know, keep in mind that doing good is always worthwhile.Behaving kindly toward others, even complete strangers you see on a daily basis, has a greater positive impact on their life than you may realize.Furthermore, you never know who among those total strangers will stick around and end up playing a significant role in your life.The tale, shared on the Facebook page *Love What Matters* by Briana Hefley Shepard, describes the peculiar bond that developed between a small girl named Rio and the train conductors who were eagerly awaiting her greeting from their enormous window.Your heart will melt at this story.Ensure that you finish reading the story.About three years ago, our company relocated to the new site.Because of its proximity to the railroad lines, we have a front-row seat to observe all the locomotive activity.The workers quickly noticed Rio extending a greeting to them, and they returned the kind.
They made it into a ritual over time.They let out a whistle, she hurried to the window, they opened their windows, and all of them grinned broadly.Almost every time, I would cry. Then Rio began attending school a few weeks ago.I was impacted by her daycare adjustment a bit more than I had anticipated, but more on the first day when the train passed and she wasn’t present.They opened their windows and whistled, but I was the only one crying and hesitantly waving.Next day, I created a placard.All I wrote was, “She started school.”When I heard the whistle, I hurried to the window and waved my placard.That was three weeks ago. “Oh, I shed a tear.”
Someone knocked on the door this morning, nearly minutes after I entered the store.It was a dude with earbuds hanging down who was wearing a bright yellow t-shirt.Because that’s what we do here, I assumed it was a construction worker who wanted to discuss construction-related topics.I was in error. He had come to inquire about the blonde girl who was greeting the trains.Everyone was curious about her whereabouts as she was an employee.They stopped higher up the tracks, came to our building, and knocked on our door because they had a short train today.Oh, I did cry.Despite having seen my placard, they were unable to read what it said.
Though they had to double check, they had believed she had started school.Her greetings, he added, brightened their day.For three years, they had shared these times together. They miss her and want to do something for her.When they inquired about sending her something, I answered, “Of course!”In a few weeks, they will send her a birthday present.Throughout the past few years, it has been nothing short of miraculous to see their unusual bond.I feel optimism and love knowing that they have been impacted just as much as we have.My faith in mankind and goodness has been reinforced by their presence today and their ongoing generosity to Rio.These are the times we shall never forget.
Walmart alters course: Drops self-checkout expansion amidst customer concerns
The advance of technology helps facilitate our lives a great deal, but do we pay a high price when it comes to relying on the machines way more than we should?
In order to speed up the process of running errands and shopping for groceries, Walmart introduced self-checkouts. What they didn’t expect, however, is to face backlash because of this decision that many of the customers consider controversial.
The self-service machines aren’t something new. In fact, they were first introduced in the 1980s to lower labor expenses.
But this service faced plenty of obstacles and customers complain to the added responsibilities.
For example, certain items may have multiple barcodes, whereas the produce, including the meat, fruit, and vegetable, typically needs to be weighed and manually entered into the system using a code, which might be time consuming for the ordinary shoppers. Other times shoppers won’t hear the “beep” confirming an item has been scanned properly.
Another issue is the increase of theft. Walmart announced that thefts at its stores has reached an all-time high.
The machines not only fall short at their purpose of making shopping easier at times, but they also make it harder for the employees they were meant to help.
Christopher Andrews, a sociologist and author of The Overworked Consumer: Self-Checkouts, Supermarkets, and the Do-It-Yourself Economy, says the system “doesn’t work well for anyone.”
He continued: “Everyone feels like they have to have it. Companies are thinking: ‘If we can just get more people on this, maybe we can start reducing some overheads.’”
What’s most, most of the customers have reported that they miss the human interaction while shopping.
Randy Parraz from Making Change at Walmart perfectly summed up customer sentiments by saying, “You can’t convince customers to do the job of a cashier just because you don’t want to pay for the work.”
Walmart decided to listen to what their customers had to say and instead of further expanding automation, the retail giant will hire additional cashiers to provide their customers with a pleasant shopping experience and service.
What Walmart and the rest of the retailers, among which Costco and Wegmans, learned is that efficiency is important but maintaining a balance with positive experiences remains crucial.
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