When we are doubtful about something, sure enough, most of us turn to the Internet to seek answers.
When a mom named Kelli Tarin spotted strange droppings at her daughter’s bedroom, she was left puzzled. As she had no idea what those droppings that kept appearing over and over again might be, she turned to the Facebook group Homemaking Tips and asked if anyone has ever seen anything similar.
She explained that she and her family moved into a new home in Texas and both she and her landlord turned to every pest control business they could think of, but no one was able to identify the droppings.
“Anyone know what this could be? I have found two piles of these. Only in my daughters room. I clean it almost every day. This Is something that happened QUICK,” she wrote alongside a photo of a pile of what she described as looking like “coffee grounds.”
Many were quick to share their theories. “I can’t really tell but I’m being so honest if there little ‘flying ants’ their a type of termites. I had them in my first house as an ‘adult’ and they would pop up and I’d vacuum them, and then they’d pop right back up,” someone wrote.
Another person suggested it could be “rat poop,” and a third suggested placing a camera in order to see where those droppings were coming from.
Kelli explained that she had revised all of the Internet users’ suggestions, and it wasn’t any of the potential pests as she went through the list, which included mice, roaches, and bats.
“We called TWO pest control companies yesterday. Literally BOTH of them said they have never seen anything like this. Ever,” she wrote. “If it were terminates, they said the droppings or whatever they leave behind is completely different. What’s left behind is literally crunchy. Almost seed like. It’s very strange.”
The mystery was finally solved when a comment under Kelli’s post caught her attention.
“I red [sic] a comment from someone that said their kids lavender bear busted opened and this was inside. Sure enough, when I picked up toys from here, there was a lavender blush [sic] bear in the pile.”
She was curious to take a peek inside her daughter’s bear through a hole she noticed. “I poured out the contents and these beads were inside!!!😂😂I have laughed for 30 mins. Imagine my relief.”
We are glad she has finally figured it all out and got rid of the strange droppings.
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The Woman Complained That Her Raincoat Got Completely Soaked. The Company Remained Silent, and Then Delivered an Epic Response
Jennifer Jensen from Texas celebrated her 30th birthday in New Zealand, immersing herself in nature. She brought a raincoat that soaked through in heavy rain. She recorded a complaint video that unexpectedly went viral. The famous clothing brand had to respond, and they did it in a way that exceeded expectations
“I bought this ‘rain jacket’ a couple days ago,” she started the video, revealing she had purchased the jacket specifically for its supposed waterproof capability, “I’m 100% sure that it’s raining outside, and I’m soaking wet.”
Pausing to showcase the picturesque scenery of New Zealand, she conveyed that her intent wasn’t to seek a refund. Instead, she had a unique request for the brand, “redesign this raincoat to make it waterproof and express deliver it up to the top of Hooker Valley Lake in New Zealand where I will be waiting.”
The complaint video quickly went viral, reaching over 11.6 million views and numerous comments. Audience pointed out the conspicuous silence from the famous clothing brand. However, the brand’s silence was broken with an epic marketing video.
In response, the brand shared a video on their TikTok page, revealing a staff member (skiier Jossi Wells in disguise) retrieving a red jacket from a local store in New Zealend. The video then showcased the employee boarding a helicopter to meet Jensen and deliver her new jacket.
The caption read, “We were busy express delivering Jenn her jacket at the top of the mountain. Thanks for the help, Jossi!” This post garnered over 4 million views and thousands of comments, including a delighted response from Jensen, “You guys definitely came through for me. We’ll give the new jacket a shot on my next rainy day hike,” she expressed.
Jennifer said she doesn’t understand why the first jacket didn’t function properly and wondered if it was just a ’one-time product malfunction’. “I made that short video thinking only my best friend would see it because I didn’t have a lot of followers at the time. I never imaged it would go viral and I didn’t post it expecting it would get any traction,” she said.
“I’m not an influencer and never set out to be one. I was just trying to make an unfortunate situation funny and lighthearted. I’m glad the company reached out to make amends for the customer experience let-down. It was a very fun and unexpected adventure.”
Later, Jennifer shared that she had already tested the new jacket on a rainy day, and it kept her dry for 8 miles.
This video has won the hearts of people worldwide. But even small companies can approach service with passion and pleasantly surprise their customers.
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